FAQs

Who is TakeActionMarketing.com?
We are a cutting edge software and service company focused on providing near real time marketing campaign tracking for companies that want to gain marketing intelligence over the calls responding to their marketing campaigns. We launched our core technology in March of 2002 and have built a business focused on a commitment to marketing intelligence and superior service.
Do I have to install any software to receive the benefits of the TAKE ACTION technology?
No, we are an application service provider (ASP), which means that the software application is stored on our secure network and requires no installation of software to receive all the benefits it offers. The benefit of an ASP is that the management of the software, 24/7 monitoring, upgrades and/or enhancements are performed by us with no involvement from our users. For our business customers, substantial Information Technology costs are saved because you do not have to manage the software using your current resources. We pass along all the benefits with none of the costs.
How long will it take for my Company to start tracking our marketing campaigns with TAKE ACTION once I sign up for your service?
Once you have signed up for our service you can obtain new TAKE ACTION toll free numbers immediately from the member's area and have them activated within 48 hours of sign-up. You can also transfer your existing toll free numbers but it will require you to complete a letter of agency that will allow our Company to transfer the responsible organization from your existing carrier to TAKE ACTION. Toll free number transfers can take up to 10 business days depending on your previous carrier and you will receive an email once the toll free number has been activated within our network.
How do you obtain this detailed marketing data?
Our software network is linked with Verizon for all call routing. We receive all the call data from our customers that are using our TAKE ACTION technology in near real time. Our proprietary technology grabs the data and analyzes it based on your active marketing campaigns and delivers this actionable marketing intelligence to you by logging into your TAKE ACTION account through http://www.TakeActionMarketing.com.
What benefit do we receive through your integration with Verizon?
We developed a seamless integration between our software network and the carriers that route your calls. We made the choice to partner with these cutting edge carriers in place of installing telecommunication switches within our data facility. The benefit you receive is you get the cutting edge information from our technology with the reliability of a tier 1 carrier. The network redundancy in our carrier partners ensures that your calls will reach your office with no downtime. Some of our competitors manage their own telecom switches which are underdeveloped compared to our carrier partners and the same reliability can not be assured. You spend valuable marketing dollars in getting a call from your potential customers, you don't want to risk these valuable resources on an underdeveloped telecom infrastructure. Our methodology ensures that you get the calls and the valuable marketing intelligence with no worries.
What does TAKE ACTION do with the information I submit during the sign-up process?
The information we request from you is used solely to switch your existing toll free numbers, billing purposes and to contact you in the course of providing our high quality service. You will periodically receive information from us regarding upgrades and enhancements as well as new products or services that may interest you. See our Privacy Policy for more detailed information.